Louis Chenevert Talks About His Approach While Leading UTC

Louis Chenevert served as the chief executive officer and chairman of the board of United Technologies Corp. from 2008 until he stepped down on December 8, 2014. During this time he greatly enhanced the company and set it on a path of long-term success. After leaving this company he joined Goldman Sachs where he is an exclusive advisor who focuses on investment opportunities in the industrial and aerospace industries.

He was born and raised in Montreal, Quebec. In 1979 he graduated from HEC Montreal which is a college affiliated with the University of Montreal. His degree was in production management. In 2011 HEC Montreal gave him an honorary doctorate and he was awarded another one in 2014 by Concordia University. the National Building Museum gave him their Honor Award in 2009.

For the first 14 years of his professional career Louis Chenevert worked for General Motors. He moved on to Pratt & Whitney Canada in 1993 and in 1999 he became the VP of operations of Pratt & Whitney. He later became president of this company. In 2006 he joined United Technologies Corporation as the COO, president, and director.

Louis Chenevert says that he set up a 30-year product cycle approach while he was the CEO of UTC. This approach greatly changed this company and led to many breakthroughs. Among these was the development of a new technology which doubled the speed at which helicopters could fly. His approach also let to a new GTF engine which was a game-changer. This engine lowered fuel use by 20% and reduced noise by half. It also was much lower cost to maintain over conventional engines because it has 30% fewer parts to it.

He says that it was exceedingly important to him that UTC exceeded their customer’s expectations when providing them with parts and services. He also said that he thought small teams were more effective so that was his leadership approach at UTC. He also gave these teams all of the resources, autonomy, and tools they needed to successfully complete their projects. He ensured key objectives were met by intensely reviewing the projects when they were completed.

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